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FAQ (Frequently Asked Questions)

What is www.IowaLibrariesOnline.org and who manages it?

www.IowaLibrariesOnline.org is a one-stop-shop for Iowans looking to find information on anything and everything related to Iowa and beyond. Find articles, newspapers, ebooks and audiobooks, auto repair, language learning, job training, historical collections, Iowa agency documents, Iowa government and demographic information and more.


This website is administered by the State Library of Iowa [link: http://www.statelibraryofiowa.org/] through funds provided by a Library Services and Technology Act grant from the Institute of Museum and Library Services.


Who can use www.IowaLibrariesOnline.org?

Anyone can access this site; however the information is intended for residents of Iowa. Many of the resources have unrestricted use, while others require verification through your home library.


How do I access the resources?

Some resources, including those from Gale, Chilton Library, Credo, Transparent Languages, and Bridges, require authentication through your home library to access. In those cases, you will be instructed to select your home library from a list and verify that you are a patron, either through a barcode number on your library card, or a username and password determined by the library. Other resources do not require this step and you will be sent directly to the resource without authenticating.


Why do I need to verify my home library?

Some of the resources on www.IowaLibrariesOnline.org (including the Gale Resources, Chilton Library, Credo, Transparent Languages, and Bridges) are part of a buying group package or consortium that Iowa libraries can opt in to by paying a fee. The State Library subsidizes part of the costs and libraries pick up the rest using a cost-sharing formula. In the interest of fairness, patrons of libraries that choose not to participate in the buying group or consortium are not allowed access to these resources. If your home library is not on the list and you would like access to these resources, please contact them to express your interest in the Online Resources Package and/or Bridges consortium from the State Library.


I need help searching, where should I go?

Feel free to contact your local public library for assistance searching these resources. Anyone can Ask a Librarian [link: http://www.statelibraryofiowa.org/services/services/askalibrarian/ask-a-librarian-page] from the State Library during regular business hours, Monday through Friday 8:00 a.m. to 4:30 p.m.